Bad Service

i App**** for a 4Mb Adsl Line in the begining of the month. <br> <br> It was installed at my premises last week Wednesday 13/04/2016. my download speeds since then has never even eceeded 2Mb/s but i left it.<br> <br> Yesterday my download speeds was 0.45Mb/s which is completely unacceptable. I phoned technical support who managed to somehow completely stop my internet connection from working They managed to get it sorted telling me that however its working it is only a 2Mb line. <br> <br> I then went to the branch to cancel my ADSL package so that i could rather carry on using my small LTE router. <br> <br> i am now informed that it will take 30 days to cancel my services which i am probably going to be billed for. <br> <br> I have 4 contract accounts with Telkom meaning i supported them well up until now. But this is the last!!!