AR
Angelique R

1 reviews | Active since Feb 2013

18 Apr 2016, 09:38

Bad Service

On the 1st of April our company telephone lines were reported as faulty.<br> We were told that the development up the road had cut through our lines while digging trenches.<br> When we phoned to follow up we were told that the technician did not know how to fix it but they will send out someone else. Really???<br> It is now day 18 and we are still cut off from the rest of the country. <br> No telephone lines, internet or fax lines.<br> This is pathetic, we are a business and we a loosing income as every day passes.<br> But I am sure they are still going to be charging us for the FULL months billing.<br> <br> Catch a wake up Telkom!!!

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Replies (1)
Telkom
Telkom's reply18 Apr 2016, 10:16
Official
Hello dayna,

Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to investigate and provide feedback as soon as possible.

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Regards
keagan
Telkom Social Media Team