BAD SERVICE

I am utterly disgusted with the service at Telkom. I sent a request to cancel my ADSL line on 09.02.2016. One of the call centre consultants called me on the same day to advise me that these things takes a month. I fully understood. I was told that the line will be cancelled as of 10.03.2015 and I agreed to that. The line was indeed cancelled, however for the month of march I was still BILLED FOR THE FULL MONTH even though I cancelled the service a month in advance. I then paid the full amount due (which I was technically NOT supposed to do). I then receive another bill on 12.04.2016 YET AGAIN CHARGING ME FOR A SERVICE THAT WAS CANCELLED 2 MONTHS AGO.<br> <br> I sent an email for someone to contact me, yet until today I am still awaiting on a call. I called the service centre and was sent from pillar to post and my query is still not sorted out. <br> <br> WHAT IS THE POINT OF CANCELLING A SERVICE A MONTH IN ADVANCE AND STILL HAVING TO PAY FOR IT 2 MONTHS LATER.(AFTER THE SERVICE WAS TERMINATED)<br> <br> Telkom if you do not sort this out by end of business day Friday 15.04.2016 I WILL TAKE THIS TO THE NEXT LEVEL. <br>