AN
Annalene N
1 reviews | Active since May 2015
27 May 2015, 10:53
Bad Service
I with like to say what a bad services Telkom S.A is, reason for my remark is that i have cancelled my contact on the 28th April and till now i am awaiting for someone to get back to me regarding this. How long does it take for someone to get hold on me in the cancellation department, it looks to me that your'll and not interested on doing your job. i called the call centre number of time to assist me on this and they say that they cant do anything as i need to wait for someone in the cancellation department to get hold of me and i have been waiting and waiting so now i am tied of waiting.
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Telkom's replyOfficial
27 May 2015, 11:06Hello Siennar,
Thank you for making contact with us.
Please note we have sent you an email and awaiting your response so we can assist you further with this.
Apologies for any inconvenience caused.
Ref SM113629.
We are looking forward to your response.
Regards,
Didi Guma
Telkom Social Media Team
***
Thank you for making contact with us.
Please note we have sent you an email and awaiting your response so we can assist you further with this.
Apologies for any inconvenience caused.
Ref SM113629.
We are looking forward to your response.
Regards,
Didi Guma
Telkom Social Media Team
***
Best regards,
Telkom's reply27 May 2015, 11:06
Official
Hello Siennar,
Thank you for making contact with us.
Please note we have sent you an email and awaiting your response so we can assist you further with this.
Apologies for any inconvenience caused.
Ref SM113629.
We are looking forward to your response.
Regards,
Didi Guma
Telkom Social Media Team
***
Thank you for making contact with us.
Please note we have sent you an email and awaiting your response so we can assist you further with this.
Apologies for any inconvenience caused.
Ref SM113629.
We are looking forward to your response.
Regards,
Didi Guma
Telkom Social Media Team
***
Best regards,