bad service

Upon taking a contract out on the 9th may past weekend, i asked the consultant for specific phone, which they did not have stock of i , then asked for different options with regards to the price i can afford. It asked for the Sony experia c3, which was also out of stock, then i decided on the huwaie p7, the consultant then comes out with the c3 which he found, no contract was explained to me and the device given to me sealed not even checked for scratches or any deforms .<br> <br> I was told to use all my data and airtime off my old phone as the number would be ported, as i requested. upon opening up the phone the size of this device is overwhelming , even for a mid range phone, without feeling it. You cannot type with one hand unless your standing still as i was even walking and texting impossible. If the device size was shown to me i would not take it. I had to go back to store, because the consultant never loaded my port, frustrated , i went back to say i don't want device , and all i get is they don't have 7 day cool off period no longer. None of this was discussed or shown to me in black and white , i need feedback not the run around, and lies ,, really bad experience