Bad service

<p>my adsl line has been down for 4 days I phoned Telkom numerous times and each time they tell me that a technician STILL hasn't been assigned and they don't when one will be assigned??? And that there is nothing they can do! It's like your call center has no clue what to do or what is going on in their own company. And as a client I have no clue what to do must I just wait and hope and pray my line gets fixed by some miracle. Please help</p>