Bad Service

<p>Openserve with Telkom came and install fibre in our complex. I was contacted by a telkom representative asking me if I would like to switch from ADSL to Fibre. I told her I will consider it. I then proceed to go into the telkom office at the Centurion mall and decided to apply for Fibre. I signed everything and spoke to a lady called Maggie Nguluwe who told me she will e-mail me on the status of my application. A few days later she came back with the following response: The technician confirmed that you do not have fibre in your area. I've checked on both Openserve and Telkom and on both it showed that my area is covered by fibre. How is it possible that telkom technicians are not aware of the installation. They were in the complex with the openserve people and came into my unit to update my connection. Actually 3 telkom people were in my unit. Does Telkom actually want to provide a service? I'm now starting to look at other companies as my service provider. Please don't work through telkom. I'm the second person experiencing the same problem.</p>