Bad Service

<p>I placed an order for a normal landline on 03/07. I was advised by an agent that a normal line takes up to 7 working days for installation but I hvae now been waiting 14 days and havent received a sms or call to say my line is ready for installation. Everyday for an entire week I've been told that my order is with the networks department and that they are trying to find a "suitable line" for me. Why is it taking the "experts" SO long to sort this out? Surely I CANNOT be the only person at my complex with a Telkom landline?? Why are they not checking to see how it was done for previous clients in my complex? Why is it taking sooo painfully long to install a simple landline?</p>