Bad service

<p>I just tried that chat to Agent feature on the Telkom website and the service I received from Chanell Delo was so bad. I asked for my account details to make a payment on my Telkom account. She just gave me the Account no and she said 'the Ref is long no on your invoice' then she logged off just after I tried to explain to her that I didn't have my invoice. I mean if I had my invoice, why would I ask for that information. Bad bad service!!!</p>