1 reviews | Active since Jun 2016
Bad Service
<p>So please tell me how is it possible that Telkom tells you your landline is fixed and all is sorted you even receive a call asking if all is in order and then not even 24 hours later your line is off again. I am so fed up with Telkom. Your call center agents are rude and they ask you if they can assists and as you talk they cut the call. I am tired of struggling with Telkom. you even mess up my account. We have been paying our landline and now they advise we are in arrears just to find out the amount has increase but no communication was sent to us. That is super pathetic and so frustrating then you still think I am going to take a contract from you just because you state I am pre-selected. I don't want anything from Telkom just fix my landline. I have internet as my husband needs to work from home and now because you are not fixing it we have to spend additional funds on data which we don't get back so we running a lose because of your incompetence. You send messages advising the delay is due to workload in the area but how is that possible if you never see any telkom vans in our area and believe me I have been driving around at different times. This is really pathetic service. Telkom is definitely the worst at customer service of all industries. I truly wish there is another company that i can work though as you all at Telkom is don't give a flying ******* about your customers. And please don't even try asking for my landline number to assist you can go and check all my previous complaints regarding your horrible messed up service.</p>
So now you don't even.bother responding to complaints. Just proves how useless you all are.
So now you don't even.bother responding to complaints. Just proves how useless you all are.
