bad service

<p>I have app**** for telkom ADSL as fibre will become available soon in my area and to do the switch over when fibre is active. </p> <p>I received the confirmation of installation the 14th of July and moved out all our plans for the morning as the confirmation reads "this is a morning appointment" .I have been calling the call centre the entire morning but no one could reach the techy to provide a ETA and now the whole day is messed up due to us having to wait as the last call I had I was advised that the work until 16:00. this is very bad service and if there is no response today I will be cancelling the contract and find a other services provider. </p> <p>The call centre is now closed and I requested a weekend install due to the fact that my wife and I work in the week and can't get home for the installation. </p> <p>This is unacceptable! !!!</p>