EZ
Eshazear Z

1 reviews | Active since Sept 2012

06 Jul 2017, 13:45

Bad service

<p>Several months ago, gross neglegence by contracted digging caused our ADSL cables to be cut. </p> <p>It took 3 and a half weeks for Telkom to repair a simple cable.</p> <p>Telkom failed to hold the contractor responsible, now it has happened again.</p> <p> </p> <p>We are again already waiting 3 weeks and Telkom still hasn't done anything.</p> <p>After numerous phone calls, no one has reported accurate status to me, despite promises for feedback - I am still waiting for information.</p>

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Replies (1)
EZ
Eshazear Z's update12 Jul 2017, 10:24
Reviewer Update

We have now been 19 days without service.

I have phoned Telkom 5 times, and there is still no feedback on what is causing the delay.

How can I take your response seriously?