Bad service

<p>On the 29th June 2017 at 08h40 Pickford driver thought it good to travel in a small village like town, Pennington with his 4m high truck and ripped the telkom overhead lines to our office right out of the socket. All well and the Pickford manager undertook to call telkom and report..............first mistake, he never did, we called reported this and received a Ref number and message on the Telkom app, at that point I thought this is great service, well what a disappointment because today the 5th July my business has been without telkom lines, no ADSL no calls for business and the rest, all we have is 25 calls to 10217 a number you actually pay for if you call it’s not free, everyone answering the call have a new story and the wire is still laying in the road. I think I know how the people feel who actually go and burn things down because of the poor service, and it isn’t in the nature of any person to do that, it is the attitude in which the problem raised is handled. It is like you are bothering me................what do you want me to do but they are being paid to respond and assist the public! What a shame that getting paid to do NOTHING!</p>