Bad Service

<p>Our landline & ADSL is out of service since 2nd June 2017. My husband has used all his airtime, data and "free minutes" on his cellphone trying to explain to Telkom what the problem is. We visited the Telkom Service Branch (Pavillion) Twice - each time with the promise that "someone"will call and assist to the problem. Today is the 15th of June 2017 and still no service or a call from that "someone". With our last visit to the Telkom service Branch in Pavillion on 11 June 2017 my husband asked if we can switch to WiFi....The answer " No Sir, you on contract". Which is clear to me that according to Telkom a contract is only "one sided"' - as long as we obey our side of the contract all is fine.....but what about Telkom????? They have to honour their side of the Contract as well. Our ADSL (internet) is our only means of contact with our daughters in France and Australia (via Skype). This will be the 3rd week that we are unable to communicate with our children abroad. Is that Fair????? Please would someone take this on with TELKOM.</p>