bad service

<p>I logged a request to cancel a smart plan because the contract has ended with Telkom . 14 days later I am told my request will take another 21 days to be resolved. It takes a minimum 35 days ??????for Telkom to cancel such a service but only 2 hours to sign up for a new contract. </p> <p>Is everyone on leave at Telkom on leave to attend to this. </p> <p>Is it worth to remain a Telkom customer or recommend your service to others????</p> <p> </p> <p> </p> <p> </p>