Bad service

18/10/2023

I spoke to a consultant by the name

On the 17/10/2023 I bought. 2 500 mb social bundles and 500mb from my banking app. On the 18/102023 I spoke to a consultant by the name of Morwe Makafu who advices me that it’s a technical issue for social bundles. He has no idea when it will be fixed. My question was . If the problem has not been fixed in a week what’s gonna happen to my social bundle I have bought. He told me it will be forfeited and I won’t get anything for it. I requested to speak to a supervisor. He o my gave me her name Caroline Mkuna. He logged and case and gave me a reference number of ***

Name:Thabiso Masilo Contact details: ***/ ***