Bad Service

Case number: 573 814 48. ive never received such bad service in my life with Telkom, been a client since 2017 and everything was always on point, this month Telkom loaded 40gig instead of 60gig. I have been disputing this since early this month . I went to the telkom shops so many times and they keep on saying this needs to be handled by head office. How hard can it be to load the remaining 20gig as you can see on your system you only gave me 40? I am paying for this data and i don’t expect to be running around like a headless chicken. Every time i call they say it has been escalated and that is the only thing they can do. I need that data for work if i lose my job then i wont be able to pay this contract and ill definitely take legal actions.

If you thinking of taking any contract with Telkom please do yourself a favor and DONT, go to another service provider. Im just waiting for my contact to end then im leaving this circus.