Bad service - 0/ 10

I renewed both my wife and my contract with Telkom on the 03/01/2025 on the 31/01/2025 the previous month money was deducted from my account as as usual. On the 15 of February both my wife and my phone was just blocked for no reason at all not even the women at Telkom Centurion was able to explain why, she said billing problem, but there is a debit order in place for the last 8 year for the end of the month . Telkom Centurion really does not know what they are doing. Besides the blocking they promise me that the Hawaii pro 70 I took will work 100% with Google and it does not, I've spoken to the head of Huawei , he promise me he will send a technician to me and up to today I am still waiting for one, I even took it up with him yet nothing happens. They a very difficult company to get hold off, you have to go physically into the shop as no one is available to talk to on a phone Bad, bad, very bad they should not even get a 1, but a zero Please rethink to support Telkom and especially Hawaii as they quick to sell you stuff and promise you things , but once you signed the contract there is no support. the do not care about their clients.