bad serves

<p>i am a telkom adsl customer and im am not happy with the servers my getting by them i am paying for a 4mb line and the max speed i get is 2.20 mb maby 2.50 if im lucky every time i phone them they say the technician will come and see to the problem but i must pay for it (so unfair), its been 3 months now and no one has been to my house to even check what the cause of the problem is i spend more time on the phone with them then enjoying the internet they are telling me my 4mb line should run at a speen of 2.30mb and higher i will not get 3.50mb out the line but then what am i paying for a 4mb line</p> <p>please help me</p>