CG
Chris G

1 reviews | Active since Jan 2017

11 Jan 2017, 09:43

Bad Review for Customer service

<p>I am very disapointed with Telkom. I have app**** on the 13th December 2016 for a uncapped Data line. I paid the deposit they required on 22nd December 2016. They only installed the line on the 9th January 2017 after I complained about the service. I still can't use my data as I am still inactive on Telkom system. The username and password they gave me over the phone doesn't work and apparently you are supposed to received a second password that will be on the rooter which I also didn't received. The phone number they gave me for our line also doesn't exisist. I feel like to cancel this service and demand my deposit back because this is the worst service I ever received. when I call there sales department on 10213 you hold on for hours. when you eventually getting threw the person will tell you to hold on and then on the end you are cut off. I am really not happy.</p>

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