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Ryno L

1 reviews | Active since Dec 2017

11 Dec 2017, 17:48

Bad review

I have been waiting for 3 weeks for Telkom to come and fix my wifi at home. Everytime we phone they say wait for the technician. How many days weeks months are we still going to wait??? This is ridiculous!!!!!!

0
Replies (3)
Telkom
Telkom's reply25 Dec 2017, 14:01
Official

Good day Ryno,

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Support team. Please provide us with the affected telephone number so that they can assist, thanx.
Your reference number is AI***.
We apologise for any inconvenience caused.

Kind regards,
Ilhaam
Telkom Social Media

Best regards,

Telkom
Telkom's reply25 Dec 2017, 14:01
Official

Good day Ryno,

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Support team. Please provide us with the affected telephone number so that they can assist, thanx.
Your reference number is AI***.
We apologise for any inconvenience caused.

Kind regards,
Ilhaam
Telkom Social Media

Best regards,

Telkom
Telkom's reply27 Dec 2017, 13:58
Official

Good Afternoon

Sorry for the delay can we trouble you for the affected number so our team can assist, I tried to call up details with the ID you provided but I am not picking up any details.

Please send via private message.

Regards

Jawaad

HelloPeter team

Best regards,