Bad response to problem

This was my initial report on 18/03/2015.<br> <br> My e-mail address has been re-used by Telkom for another customer. This happened when my ADSL package was changed and the person that did this did not check all the e-mail addresses linked to the account. Thus my e-mail address got freed up. Trying to correct this is not possible as all the operators at Telkom either pass the buck, is rude , just drop the call. I have been trying to correct this problem for a week! The funny thing is that I still receive my e-mails on my PC bit iPad is not receiving e-mail and I cannot set it up as this other user has changed the password. I think the Telkom service is absolutely **********! <br> <br> This is 2015/05/06 7 weeks after the initial report was written. Guess what? 2 phone calls and no action whatsoever. Absolutely disgusting!<br> <br> The 2 phone calls promised action and feedback. Nothing!<br> <br> No wonder they loose customers!