bad response / service

<p>Why is it that I always need to write on hello peter for Telkom to assist me this whole week I've been going back and forth with them over simple things</p> <p>After not getting all my data last month an this month telkom gives me 20GB once off night suffer data but when I use my night data thinking its the 20GB am using my own </p> <p> </p> <p>I call the call centre and they tell me I need to wait 72 working hour this is such a pain really telkom need to have working system instead of wasting my time and data if they didn't wanna replace my data they shouldn't have coz I've used my data instead of the 20GB</p> <p> </p> <p>Case number ********** 5</p>