Bad reputation & service

Identity Theft Victim

On the 1st March 2018 I received a debit order notification for R17 113 with a Telkommobi reference. I immediately contacted Telkom to inform them of what happened & what I need to do to rectify this as I have no account/contract with Telkom. I was told to submit a signed affidavit together with a copy of my ID. I did this & I still haven't received any feedback till this day. On the 24th July I was told that I couldn't qualify for a home loan due to an over due amount of R23 000 odd for Telkom. This is when it hit me that Telkom never investigated my case let alone contact me & let me know. Today I found out that I have a judgment against my profile listed at Credit Bureau that I'm a bad debtor all because of Telkom's selfish *********** processes if they have any. I'm not even a Telkom customer & they treating me so ****ty, I don't even want to think about how they are treating their actual customers.