Bad really bad customer service

<p>I am trying to move my telkom line to a holding pool as I am moving to another ADSL service provider. I was provided with a form to be completed and siadto email to their serv cancelations department. Done this twice and received 2 confirmation emails and said I am to expect a repkly within or after 21 days. We are almost 2 months past. I've been phoning everyday since the 20th April and being advise to resend the email. I ve compleined on their website via call centre CEO Office and natcc complaint centre. Nothing. All I want is for my kine to be put in a holding qeue so I can move on from Telkom. Staff is unprofessional do not know their procuderes and services. My tel no is ********** . Put it in Holding qeue that is all you should do.</p>