1 reviews | Active since Jul 2016

22 Feb 2017, 11:22

BAD ****PY SERVICE

<p>agAIN, I AM STRUGGLING TO GET MY LINE INSTALLED...ORDER NUMBER ********** 42...TECHNICIAN WAS DISPATCHED ON 14 FEBRUARY 2017, SUPPOSE TO HAVE RETURNED, BUT NEVER DID. I AM NOT SURE WHAT SEEMS TO BE THE PROBLEM AS THEY TODL ME THAT THEY DO NOT HAVE ENOUGH LINES OR SOMTHEING...HOW COME CAN YOU NT ASSIST ME URGENTLY...PLEASE...THSI IS RIDICULOUS....WHEN WILL YOU HAVE THE WIRELSS LANDLINES INSTALLED IN EERSTERUST.....</p>

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Replies (4)
Telkom
Telkom's reply22 Feb 2017, 15:20
Official

Hi john-m-booysen,

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.

We really do apologize for any inconvenience caused to you.

Your reference number is: AI***

Regards
Launa
Telkom Social Media Team

Best regards,

's update23 Feb 2017, 06:38
Reviewer Update

Ai, thsi is just another way of trying to make me feel happy, as all you do is apologize, with feedback you never supply.

Telkom
Telkom's reply23 Feb 2017, 11:41
Official

Hi,

would you please send us the ID number the order was placed against in-order to follow-up and advise.

Regards
Garreth
Telkom Social Media Team

Best regards,

's update23 Feb 2017, 12:11
Reviewer Update

Hi There, can you please hold off with the placement of the order as we have now made an alternate arrangement, as you guys are taking your own time....the number is ********** 234087...we will let you know by end of MArch, we we still want to continue making use of teh new order or not, but in the mean time, please put it on hold.....