1 reviews | Active since May 2017
Bad Preporation For Telkom Installation Procedure
<p>i ssigned up for the Telkom R599 4mb internet package.</p> <p> </p> <p>all went smoothly and was arranged for installation a week later ,</p> <p> </p> <p>however , i was VERY shortly notified of the day of instalation ( 12 hours before ) ...</p> <p> </p> <p>i then put in a FULL DAYS LEAVE , the following day the techician called me as schedualled ( around 9am )</p> <p> </p> <p>after his call i received 3-4 SMS's stating that a techniscain is being dispached to attend to my services for my Order</p> <p> </p> <p>after waiting several hour , the technician then calls me again indicating that he cannot proceed with my installation due to the telephone box "NOT BEING CLEAN" , and he will need to revert back to Telkom to send another person out to have the box cleaned - "this will take another 2-3 working days" he says</p> <p> </p> <p>so , all in all .... I HAD TAKEN A FULL DAYS LEAVE FOR TELKOM TO ASSIST ME WITH NOTHING !!!!!</p> <p> </p> <p>BECAUSE OF THE FAILURE OF PREPERATION OF NOT KNOWING BEFORE HAND THAT THEIR TELEPHONE BOX WAS NOT MAINTAINED TO PROVIDE THE SERVICE I APP**** FOR !!!</p>
good day Bronwyn ,
i do appreciate you reply ,
but i would like to know when this will be sorted , or is it another 2-3 day waiting period ?
telkom already has such a bad name for their services and i cannot understand how telkom will have a bad service to a client who is STILL WILLING to use them hoping maybe everyone else is wrong
is this my own ignorance ? .. please correct me if it is so i can cancel this service and just move on with a better serving company
kind regards
Cameron
good day Bronwyn ,
i do appreciate you reply ,
but i would like to know when this will be sorted , or is it another 2-3 day waiting period ?
telkom already has such a bad name for their services and i cannot understand how telkom will have a bad service to a client who is STILL WILLING to use them hoping maybe everyone else is wrong
is this my own ignorance ? .. please correct me if it is so i can cancel this service and just move on with a better serving company
kind regards
Cameron
