Bad, poor unefficient, clueless consultants in the billing deparment

<p>I always complaint abou the same thing when it comes to Telkom mobile. Over 6 months ago in an attemp to keepn as their customer i was promised free data and voice every month from the previous 6 months. 3 months after that nothing was done. I decided to stop payng my accounts until someone called me about it. Unfortunately in that period i lost my phone with my sim card in, i phoned to block the phone and since the sim was already blocked, i felt all was sorted. Until recently when i bought a new phone and went into a store to get sim card, only to find out i was blocked from doing that due to upaid accounts. its been 7 days , that Telkom debited my account and still i can't get a new sim and have my number unsuspended. I have been told, i have to wait 14 days on top of this 7, of whic by then i will have to pay for yet another sim card and a phone i don't have in my possession. Telkom has the worst billing system , the consultants are rude, incompetant and half the time dont listen to waht you are saying. They are not trained on what procedures to follow once the customer has confirmed payment. I wish to never deal with Telkom anymore!!!!!</p>