1 reviews | Active since Dec 2015
BAD, POOR, TERRIBLE, PATHETIC SERVICE!!!!!!!!!!!!!!!!!!!!!!!!
<p>Today i would like to tell you about the ongoing PATHETIC service we daily receive from Telkom, then again i am sure this is nothing new to anyone because we all know how POOR their service really are. Because we signed a contract for 2 years we have to pay R800 pm for a 10meg line which we have NEVER had from the beginning. For 2 months now we have had no internet at all but still we had to pay R800 for our subscription. Every week we call them and EVERY SINGLE TIME they have yet another lame old story as to why our internet is not working, they have sent out contracters to fix our problem but still no internet and then WE have to phone THEM to enquire about the process they don't even have the decency to pick up the phone and call the customer to say what is happening o no and eventually when we DO call after weeks of waiting then they just tell us " O my i can see there was a call logged to fix the problem but i can't understandwhy it is not fixed yet but i will just put in the enquiry again." This is the story they tell us EVERY month and for 2 months now they have been working on our 'PROBLEM' and we just have to pay them we have no internet but we have to pay them so actually we are paying them to put in an enquiry but never resolve it. That is the so called 'SERVICE' you get from telkom just so you know before you even CONSIDER signing ANYTHING by them if you haven't yet.</p> <p> </p> <p>And that ladies and gentleman is all for today.</p> <p>Update tomorrow about the ongoing poor service.</p>
I am not posting ANYTHING private because i have not received the services you promised me it has been 4 months now that we have signed a contract with you guys and in 4 months you could not fix a single problem there have been probably a dozen contractors by our house coming to investigate and 'fix' our problem and then they just dissappear and we never hear from you guys untill WE call you again and meanwhile we don't have internet but we have to pay for it that is how pathetic your service is SO pathetic that you couldn't even fix a problem in 4 months you i have had it up to HERE with all your lame excuses and all the waiting for contractors to 'fix our line' and i can assure you even if this problem is not going to get fixed and i still have to pay untill the end of my contract, i can assure u 100% the whole world will know on a daily basis how poor and PATHETIC your service is. What is that thing they say: "Any publicity is good publicity"
Good day further
And if there is, by some miracle, anyone there by telkom that wants to do their job my landline is ********** 681
I am not posting ANYTHING private because i have not received the services you promised me it has been 4 months now that we have signed a contract with you guys and in 4 months you could not fix a single problem there have been probably a dozen contractors by our house coming to investigate and 'fix' our problem and then they just dissappear and we never hear from you guys untill WE call you again and meanwhile we don't have internet but we have to pay for it that is how pathetic your service is SO pathetic that you couldn't even fix a problem in 4 months you i have had it up to HERE with all your lame excuses and all the waiting for contractors to 'fix our line' and i can assure you even if this problem is not going to get fixed and i still have to pay untill the end of my contract, i can assure u 100% the whole world will know on a daily basis how poor and PATHETIC your service is. What is that thing they say: "Any publicity is good publicity"
Good day further
And if there is, by some miracle, anyone there by telkom that wants to do their job my landline is ********** 681
Update for today
Ok so this is me replying on my review apparantly im not allowed to write a report everyday.
So i am still waiting for telkom to fix my line and i STILL have no internet, little bit of good news is i don't have to pay the FULL amount next month but still they are charging me for service i am not receiving.
Thats all ladies and gentlement for today update tomorrow.
Update for today
Ok so this is me replying on my review apparantly im not allowed to write a report everyday.
So i am still waiting for telkom to fix my line and i STILL have no internet, little bit of good news is i don't have to pay the FULL amount next month but still they are charging me for service i am not receiving.
Thats all ladies and gentlement for today update tomorrow.
Update for today. . . . .
So i've got SOME good news(don't want to jinx it) my internet is working today wouldn't say excellent job because that is not for what telkom is famous for but it looks like all my complaints on Hello Peter has been working and it only took 10 complaint reports for them to do their job after waiting already 4 months of which i had 2 months of no internet. And i also want to thank the 2 contractors who came to my house today(don't know their names) and fixed the cable which was faulty for 4 months also they really did a great job.
Thats all ladies and gentlemen for today we will see if my internet is going to stay on or if i am going to keep posting reports.
Update for today. . . . .
So i've got SOME good news(don't want to jinx it) my internet is working today wouldn't say excellent job because that is not for what telkom is famous for but it looks like all my complaints on Hello Peter has been working and it only took 10 complaint reports for them to do their job after waiting already 4 months of which i had 2 months of no internet. And i also want to thank the 2 contractors who came to my house today(don't know their names) and fixed the cable which was faulty for 4 months also they really did a great job.
Thats all ladies and gentlemen for today we will see if my internet is going to stay on or if i am going to keep posting reports.
