Bad poor service

<p>Since my ADSL line installed middle Jan 2016 it hasnt been working.i have logged a every day a fault and they keep on restoring it without fixing the problem.since day one I told them I am hooked up to incorrect exchange however they can't fix it.my line keeps on dropping and started at 4 Meg then went to 2 Meg and now less than 1 Meg. Phoning call centre what a nightmare you repeat same story every day.cant speak to no manager or supervisor or technician. No one every come to your house to check if there isn't something not working from house to exchange.useless never the less to say.need to pay for something I don't have.i have spend south airtime phoning 10210 holding on for hours just to not be help.should they look at my fault leggings surely light must come on to see there is something not working.really fed up.logged a complaint to *** not even a confirmation or a call.dont care attitude.please can I get this line fixed or advise if I need to cancel.frustrating at this stage.just need line.</p>