BAD POOR SERVICE!!!!!!!

Item: Telkom
Rating: 1
Author: Catherine P

So I had a problem with my debit order. Now it will take 7x working days to reconnect! Then I phone again, 2 days prior to the 'reconnection' only to be told, it will take 7-14 working days to reconnect. Am I going to be reimbursed for service I don't have????? NO!!!!! How is it that a company such as TELKOM take 7-14 working days to reconnect a service!! Really! TELKOM YOU CAN GO LEARN SOMETHING FROM DSTV! DSTV's service & accounts department is exceptionally good! I am SO disappointed with TELKOM. I will stop my services with them as soon as each of my contracts expire! I've HAD IT!!!!!!

Helpful (0)

Replies (1)

Telkom's replyOfficial

14 Dec 2017, 08:40

Hi CatsPrinsloo1

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we will task our accounts team to attend and advise accordingly. We do apologize for delay and the inconvenience caused.

Interaction ***

Regards
Keagan
Telkom Social Media Team

Best regards,

Telkom's reply14 Dec 2017, 08:40

Official

Hi CatsPrinsloo1

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

Interaction ***

Regards
Keagan
Telkom Social Media Team

Best regards,

BAD POOR SERVICE!!!!!!!

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