BM
Brigitte M

1 reviews | Active since Apr 2017

26 Apr 2017, 14:24

Bad poor service

<p>I did cancel my telephone telkom line a month ago per email as requested. I received a automactic email back that they will contact us . It's a month later and nothing happened. Phoning the number on the cancellation form provided but it is not the correct number. As I understand it there is no number to call Telkom for follow up on the cancellation. We don't have a Telkom store in town. How do I get my service stopped before the 1 May 2017 as requested over a month back. The service is very very poor!!!!</p>

0
Replies (2)
Telkom
Telkom's reply26 Apr 2017, 17:36
Official

Good day

Thank you for making contact with us. Please also send us a private reply or e-mail with your ID number for our team to assist.

E-mail address: ***
Subject line: AI***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.

BM
Brigitte M's update29 Apr 2017, 13:06
Reviewer Update

i send you all my details still no response. I'm not going to pay the bill for May!