MW
Matthew W
1 reviews | Active since Dec 2014
07 May 2015, 20:10
Bad pings??
My ping spiking in the day/night well over 500ms. It's not my ISP as I've changed accounts.<br> <br> I'm on a 4mb line WITH Telkom and sometimes see it drop to 10ms(very rarely) but in the evenings it's horrofic. I really hope this is a line issue and not congestion!!! as my cousin up the road is getting 1.5/2mbps and 20ms ping. I can't even get past 1.5mbps.<br> <br> My tracerts are terrible!! <br> <br> I want this fixed!!!<br> <br> <br> <br>
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Telkom's replyOfficial
07 May 2015, 20:18Hello Flashgear,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM109308.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM109308.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Best regards,
Telkom's reply07 May 2015, 20:18
Official
Hello Flashgear,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM109308.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM109308.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Best regards,