BAD PING FOR PREMIUM PRICE

I am soooooo tired of this. Nothing has changed from the old, old telkom to the new.<br> <br> I am getting pings of 400ms - 600ms to European servers (which should operate at around 125ms - 150ms).<br> <br> But no telkom says this is fine to pay ridiculous prices fro connections that repeatedly drop and pooor pings.<br> <br> Seriously in comparison to associates internationally and personal experience abroad, Telkom service is a joke. And before you ask... yes I have phoned your silly cal centre who have no IDEA what a ping is. And yes I have seen a technician and I am now awaiting a response (just a follow up to tell what is being done would be great ), but that is too much to ask from a paying client. I am waiting for over a week now. Bravo Telkom, excellent service and wonderful client liaison skills.<br> <br> Truly this is ridiculous