EL
Estelle L
1 reviews | Active since Jul 2011
20 Sept 2015, 20:40
Bad/non-existent service
I am so appalled by the lousy, non-existent service from Telkom. My landline works intermittently so I logged a fault on 3 Sept & received a fault #92CWZ030915 but have not heard anything since then. I tried to go query the issue at the Telkom branch in N1 City and the lady there was of NO help. Just referred me to the 10210 number that nobody ever answers. This is just completely and utterly pathetic. All I want to know is when somebody will come and fix the faulty line.
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Telkom's replyOfficial
20 Sept 2015, 23:19Hello e*****s,
Thank you for making contact with us.
Be assured that our technicians will look into your fault number provide and revert back with a resolution to your query.
We do apologise for your experience.
Your ***.
Regards,
Boitumelo
Telkom Social Media Team
Thank you for making contact with us.
Be assured that our technicians will look into your fault number provide and revert back with a resolution to your query.
We do apologise for your experience.
Your ***.
Regards,
Boitumelo
Telkom Social Media Team
Telkom's reply20 Sept 2015, 23:19
Official
Hello e*****s,
Thank you for making contact with us.
Be assured that our technicians will look into your fault number provide and revert back with a resolution to your query.
We do apologise for your experience.
Your ***.
Regards,
Boitumelo
Telkom Social Media Team
Thank you for making contact with us.
Be assured that our technicians will look into your fault number provide and revert back with a resolution to your query.
We do apologise for your experience.
Your ***.
Regards,
Boitumelo
Telkom Social Media Team