Bad Network Provider

<p>Am writing concerning a complaint I logged from the 21-10-2015 with the bad service and bridge of contract that was broken by Telkom till today my query has not been resolved I have paid telkom all that is due to them however they have not yet paid what is due to me as they changed my contract without me signing any documents or even confirming that I would like to change to a different plan. The 2nd call I logged was concerning a bridge of contract again as they debited my account on the date we never agreed on and as that took place I occured charges on my cheque account which amounted to R345 which they still not willing to pay back. On both calls I logged with Telkom they failed to resolve even a single call. I decided to cancel my contract on December cause of the poor service I received and paying what I never agreed on till today Telkom has took what belongs to them however they have not yet paid what is due to me.</p> <p>All I will do from today is to take this to Ombudsman as I feel like I have been complaint to you Hellopeter and Telkom Mobile but till today after 6 months none of my complaints has been resolved.</p> <p> </p> <p>Thank you much appreciated. </p> <p> </p> <p>Kind Regards, </p> <p>Thulani Sontlaba.</p>