1 reviews | Active since Oct 2011

16 Oct 2015, 06:53

BAD NETWORK COVERAGE -BROKEN PROMISES

Telkom mobile network coverage deteriorating at an alarming rate...doesn't seem to matter anymore what area you are in calls keep dropping or signal is lost..They tell us to go on to MTN network...then we may as well just change networks altogether. This us not what we were promised when we signed up our contracts and not acceptable. We were promised a booster and now we are told that it will take 6 to 12 months. Their contract is useless.<br> WE WANT TO CANCEL OUR CONTRACT THAT IS ACTUALLY USELESS TO US. CALLS DROP CONSTANTLY AND COVERAGE IS THE WORST.

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Replies (1)
Telkom
Telkom's reply16 Oct 2015, 08:58
Official
Hello ingbor,

Thank you for making contact with us again

This response serves as confirmation that your query has been received. We will provide feedback as soon as possible.

We do apologize for any inconvenience we have cause to you.

Your reference number is:SM116008

Regards
Luleka
Telkom Social Media Team

Best regards,