1 reviews | Active since Sept 2016
Bad LTE Uncapped network and service
<p>I picked up the device on Mon 29/08/2016 - got home and tested the device. It sim was already activated. I did a speed test and got below 30mbps. The next day i got speeds between 1mbps - 3.5mbps. I logged a call immediatly as this was not what I expected. Case number - ********** 1. I was then told that the turn around time will bee 72 hours!! It's now the 01/09/2016. No respond to the case, i called in twice today and they said they can't do anything, I have to wait the 72 hours. I'm now sitting on a speed on 1.8mbps. I cannot do work and this has become too frustrating. I am going to a telkom store now and returning this device. You cannot claim on your website that you get fast uncapped internet with speeds up to 90mbps and give this level of speed and service. I'm in two minds about pursuing this further with a legal firm as this is false advertising and was a complete waste of time and money.</p>
I've already taken the device back and cancelled it.
I've already taken the device back and cancelled it.
You have just debited me for this LTE service that I don't have. THIS WAS CANCELLED WITHING THE 7 DAYS GRACE PERIOD!!!
How can you charge me for something I don't have?
You have just debited me for this LTE service that I don't have. THIS WAS CANCELLED WITHING THE 7 DAYS GRACE PERIOD!!!
How can you charge me for something I don't have?
