Bad LTE Signal

How do I log a call for bad LTE signal in my area...I have tried that stupid bot that they have on facebook and online and no luck and I tried the customer care number but no luck

I have been having endless issues with LTE signal where I stay....on my router I am getting 2 bars wifi signal and this only started recently, i have restarted it, moved it in different rooms in my house and even reset my router to factory default settings and still i am getting very poor signal and very bad speeds.....I suspect there is a tower that is down and the one tower that is online is extremely far from where I am and is heavily congested....please can this issue be addressed

I will not give my address on this platform by I urgently require a response from Telkom with a way for me to log a call or make contact with someone to assist me with my issue