Bad line speed

<p>I am currently paying R500 odd a month for a 4MB line from Telkom. 2 months ago we noticed the line was slow (currently 1MB) and assumed Telkom were working on it. Eventually, when it didn't come right, I logged a call, Ref 1059CRK071116. The call centre agent did some troubleshooting, but couldn't resolve the issue. A technician was dispatched, he tested and found the line was ok, but only syncing at 1MB download speed. He made a phone call and then informed me there was a problem with the exchange and that Telkom technicians were working on it. Since then the problem is still the same. </p> <p>I have a huge problem with this as I am paying for a 4 MB line and only getting 1MB, so I am not getting my money's worth, and in the evening the internet speed comes to a grinding halt as more people start using it in the area. It gets so bad that I have to use my MTN 3G card to get connectivity. </p> <p>Its a wonder that Telkom still exists as a company with such ******** activity taking place. I have had this line for 3 years and have had endless issues with them.</p>