1 reviews | Active since Jun 2013
Bad latency since May
Hi<br> <br> 1. When we lived in Worcester we had 1 voice line where we had ADSL on and could do voice calls. Since we moved to Villiersdorp, according to teh Telkom technician we need to have a seperate DLS line that we have to pay for. Just today I did some research and noticed most ISP say you only need 1 line where you can do both voice and data on. So we payed for an extra line now for almost a year. Talking about ****************!!<br> <br> 2. Since May I have had very bad latency on browsing and gaming. I never had problems before. I have complained on Technical support, but they say theres nothing wrong. I have a 2mb line and my gaming ran better on 386kbps back in the day. Back then I had latency of 250 - 300ms which was fine. Now I get 500 - 800ms latency in game. When I download something in my browser the download stops randomly and doesnt continue and have to restart it. The only way of getting something is via torrent or download manager.<br> <br> DONT TELL ME THAT NOTHING IS WRONG AGAIN IF I KNOW AND SEE THAT THERES SOMETHING WRONG!!!<br> <br> The account is registered on my mothers name. If you contact me and you want her details I will be happy to give you her number too.. She is also fed up.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to our Technical Department and feedback will follow.
Apologies for any inconvenience caused.
Your social media reference number is SM122513.
Regards,
William Letwaba
Social Media Team
Best regards,
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to our Technical Department and feedback will follow.
Apologies for any inconvenience caused.
Your social media reference number is SM122513.
Regards,
William Letwaba
Social Media Team
Best regards,
