Bad ISP

After upgrading from a 4Mbps ADSL to 10Mbps ADSL connection, Telkom proceeded to up our monthly cost, as expected, but after 1 month they dialed our internet down to 6Mbps. One would expect our monthly cost to go down along with it, but no.

Not only are we paying for internet speeds that we are not getting, but Telkom never told us that they would make our internet slower for a more "Stable connection", it was only until I noticed our slower internet speed that I filed a complaint.

The fact that they are doing these types of actions in my opinion is pure ********. Making us pay for internet speeds which they are not providing.

I would never recommend someone use Telkom for an ISP.