HT
Helen T
1 reviews | Active since Mar 2015
18 Jun 2015, 18:18
Bad Internet Service
For the last three months our internet freezes up after 18:00 at night. We went to Telkom a week ago and upped our system from 2 to 4 meg and was promised this would solve the problem. This has not happened & Telkom does not answer our complaints. What do we do as there is no improvement although we are paying more. Please help. Our telephone no. is *** which has the ADSL line.
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Telkom's replyOfficial
18 Jun 2015, 19:56Hello Helentra60,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM118945.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM118945.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Telkom's reply18 Jun 2015, 19:56
Official
Hello Helentra60,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM118945.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM118945.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team