Bad Installation and After Care Service

I have placed an order for a ADSL line, order number ***. This line was installed on Tuesday 10/3/2015. As soon as the line was installed the telephone line was suspended. I have reported this and they fixed it for me,The ADSL was not working properly as it was timing out all the time, I reported it fault reference is 662CRK110315. A Telkom technician called me on Saturday morning, Edwin and informed me he made some changes, I need to check he will call me back in 2 hours. ADSL time-out again, he called me and escalated. On Sunday 15 March 2 Telkom technicians were on site, told me they found the line to be faulty and very slow and run their tests. The outcome of their tests were that it is the underground cable and they are going to report it. Since Mon 16 March 2015, neither my ADSL or my telephone is working. I have telephonically reported this on 16 march 2015. I dialed from my cellphone to 10210 after 50 minutes I was cut-off and had to dial again holding on another long period. <br> Tuesday I decided to test my number and if I dial my number get through to someone else, have reported and no feedback yet. NO CUSTOMER SATISFACTION FROM MY SIDE.