Bad Installation

On the 7th August I had my installation done on my ADSL D-Link. I was not at home when the technician did this, he called me when I got home and advised that he needs to come back the next day to fix the line because it is faulty. He said he came but he was never seen on my premises. I then tried to configure the line on my side, with the help of many agents that could not assist me. When I try and contact the call centre it takes forever to get through to someone and uses all my airtime, so theres money being wasted as well. I then decide to chat to an agent online then i get disconnected while explaining my story and asking for help. I took off from work on Friday to get this problem sorted, it didn take long to get a technician there because the agent I chatted to said the line was still faulty. He came there and did what he did and advised that I need to get a laptop and configure it. I did that later that day and I couldn configure it, I tried and tried to phone to get help but nothing worked. Saturday morning I called the technician and he said I need to take it to a telkom store, so I first tried to phone all the stores, guess what, there was no answer at non of the stores. How pathetic!! I drove all the way to Canal Walk to be told that a technician wasn in that day I need to come the next day, there again my money wasted on petrol driving for no help. I contacted them Monday the 14th and was told that I need to phone when im by the moderm, I arranged for a phone to be plugged in had the laptop. I got home and did this first, after a hole hour of being on the phone I was told that the moderm is faulty and I need to go to an Telkom store to have it replaced. I did just that and went all the way to Canal Walk, AGAIN. A technician assisted e and configured it and told me everything should work theres nothing wrong with the moderm, when I get home I must just plug it in. I DID JUST THAT, it DIDN WOR****!!! So now, im here today writing you this with many many frustrations because at month end you expect your money. Im being miss-informed pushed around from pillar to post for a first time customer. We habe another premises that is waiting for the installation to take place, im scared that my mother will be cancelling it because of this **** service we receiving. Never mind them waiting almost two months for this to take place. I want this sorted. I expect a technician at my premises when I am at home and I dont want to be pushed around, I have had enough of you people. My landline number is ********** 092.