BAD FEEDBACK AND RESPONSE
HELLOPETER IS NOW MY LASTOPTION TO APPROACH TELKOM FOR THE BAD SERVICE!!<br> OUR LINES ARE MORE OUT OF ORDER OR SCRATCHING SO TERRIBLY NOISY THAT IT IS OMPOSSIBLE TO USE IT<br> THEY ARE NOT INTERESTED IN GIVING YOU A CREDIT FOR N O S E R V I C E ...WHEN YOU QUERY A CREDIT THEY 'OFFICER' ON DUTY TELL YOU I IS YOUR PROBLEM TO SORT IT OUT WITH ACCOUNT-THEY HAVE THE RECORD THEY HAVE THE PROOF BUT ARE NOT INTERESTED. I TOLD THE 'OFFICER' SIT YOU KNOW NOTHING-TRY TO CALL ACCOUNTS AND TRY TO EXPLAIN TO THE RECEPTIONIST YOU WANT A CREDIT....ABSOLUTELY IMPOSSIBLE THESE PEOPLE ARE REALLY IN MY OPINION NOT FIT FOR THEIR JOB. THERE IS NO WAY YOU WILL GET THROUGH TO THEM TRYING TO EXPLAIN WHY TELKOM OWE Y O U MONEY INSTEAD OF YOU PAYING FOR BAD OR NO SERVICE-IMPOSSIBLE. STOP BEFORE YOU START IT IS A H O P E L ES S FRUSTRATING SYSTEM!!! TELKOM IS DISGUSTING TO SAY THE LEAST. OUR TOWER WAS DISCONNECTED FOR 2 WEEKS-OUR PROBLEM!!!
We sincerely apologize for the inconvenience.
Kindly note that this matter has been escalated to our Technical Department and feedback will follow.
Your social media reference number is SM135510.
Regards
William
Telkom Social Media Team
Best regards,
We sincerely apologize for the inconvenience.
Kindly note that this matter has been escalated to our Technical Department and feedback will follow.
Your social media reference number is SM135510.
Regards
William
Telkom Social Media Team
Best regards,
