ES
Ernst S
1 reviews | Active since Jun 2024
29 Aug 2025, 10:41
Bad faith agreement and advertising from Telkom
I took out a contract in may 2025 and part of the deal was a R1000 accessory voucher.
I called the call centre (x3) to enquire when I will receive the voucher only to be told I must go back to the store and they will issue me with it.
I been back to the store 6 times now and still no voucher and they keep saying I must wait till they call me back or I receive an email which never happens.
Absolutely ridicules service and they simply couldn’t care less once you’ve agreed and accepted contract
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Ernst S's updateReviewer Update
09 Sept 2025, 13:55How typical of @telkom. No response and I went back to store again only to be given an email address for dress your tech who responded by telling me the didn’t get authorization from Telkom and I must contact Telkom.
Absolutely useless customer service from TELKOM and there partners.
Absolutely useless customer service from TELKOM and there partners.
ES
Ernst S's update09 Sept 2025, 13:55
Reviewer Update
How typical of @telkom. No response and I went back to store again only to be given an email address for dress your tech who responded by telling me the didn’t get authorization from Telkom and I must contact Telkom.
Absolutely useless customer service from TELKOM and there partners.
Absolutely useless customer service from TELKOM and there partners.