1 reviews | Active since Dec 2016

05 Jan 2017, 23:44

Bad Failures and *****

<p>We logged an ADSL query about 3 weeks ago on Telkom number ********** and every time they promise a technician is assigned to repair. The case was escalated on 19/12/2016 with escalation number 931216.The line is not yet fixed. Please assist and as I called yesterday they said they in a backlog in our area.</p> <p> </p>

0
Replies (2)
Telkom
Telkom's reply06 Jan 2017, 19:05
Official

Good day

Thank you for making contact with us. Unfortunately some of the info in your post was censored for security purposes. Kindly e-mail us at *** with your affected line number for our consultants to follow up and advise.

Please quote your reference in the subject line: AI***

We apologise for the inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.

Best regards,

's update06 Jan 2017, 19:15
Reviewer Update

I cannot understand why they play this tricks .The number is ********** .This a delay tactic.Can someone please get this sorted.I have been on every platform to complain.