Bad experience with Telkom

There should be an option to rate zero star. Telkom is nonsense. I have been with them for more than year and I have been paying on time. Just this one time the debit order didn’t go through and I paid via EFT. I was charged R223 for late payment by Telkom, and my bank charged me for a failed debit order. My services were suspended and even though I paid, it has been over 4 days without services. I am definitely not renewing my contract with them and cancelling my home fibre contract also. The consultant la are not friendly at all.