Bad experience with Sony and Telkom

<p>Good day</p> <p> </p> <p>I took out a contract on a Sony device from Telkom just over a year ago. I have been struggling ever since getting a phone in good working order.</p> <p> </p> <p>After numerous attempts to repair the device, eventually it was replaced but the new replacement is also not working properly. I was told that I need to hand it in for repairs. After the experience with the first phone I don’t want to walk that road again.</p> <p> </p> <p>I also asked the manager (Kelley) to phone me more than a month ago, but no phone call yet.</p> <p> </p> <p>This is by far the worst service I have ever received.</p> <p> </p> <p>Regards</p> <p>Riaan</p>